Influencing & Negotiating Skills

Course Dates: 20^th & 21^st November

Member Rate: €225.00

This programme is designed to help participants enhance their ability to communicate in a confident and professional manner. It will enable participants to acquire the skills to prepare and plan effectively for negotiations, to understand the roles and functions people play within the customer’s organisation with whom they are negotiating, to develop an awareness of strategies to deal with people in the customer organisation, to cultivate the persuasive style of conducting a professional sales negotiation, to understand how customer behaviour can influence the negotiation strategy, to explore ways to identify and deal with common barriers to achieving goals.

This course is ideal for anyone who wishes to improve their persuading, influencing and negotiating skills, especially people working in the areas of marketing, sales, advertising and buying.

The course will include:

                1.            Introduction to Effective Communication Skills

                2.            What is Persuading?

                3.            What is Influencing?

                4.            An Introduction to Negotiation

                5.            How to best use and counteract a range of commonly seen negotiation tactics,   ploys, and techniques

                6.            Developing your own “principled” negotiation style, adaptable to changing   circumstances

                7.            Opportunity to practice your skills in a series of role-play scenarios on which you will  receive constructive feedback from trainer and fellow learners

Following successful completion of this course, you will:

• Obtain practical techniques, strategies and skills for influencing others
• Be more confident in building rapport effortlessly with clients
• Discover their persuasion style and how to make a positive impact in using it
• Learn the skills to negotiate to lower overhead and maintain profit margins
• Understand the know-how of a negotiation process
• Be able to conduct the negotiation using persuasion and influencing skills
• Use the different negotiation approaches depending on the situation
• Be able to develop consensus in a negotiation process
• Identify the barriers in achieving a negotiation deal and learn how to deal with objections

This course starts on the 20^th November next, so don’t delay, BOOK TODAY!!

BUSINESS SCHOOL CALENDAR

November

• Increasing Sales by Telephone                           12^th November
• Project Management Professional                      20^th November
• Influencing & Negotiating Skills                           20^th November
• Present & Express with Confidence                     28^th November