Promoting You
Upcoming Member Events
 
Upskilling You
Customer Service & Complaint Handling
 

17th Sept | 9am - 5pm | The Clayton Silver Springs Hotel

 

This Customer Service & Complaint Handling Course will help you develop a greater understanding of the importance of communicating effectively with customers both on the telephone and face-to-face.

 

You will learn the importance of managing and exceeding expectations at every step of the service cycle and effectively deal with complaints in a calm and assertive way, without reacting inappropriately resulting in satisfied and loyal customers. 


MS Excel Intermediate
 

 27th Sept | 9.30am - 5pm | The Radisson BLU, Little Island

 

Working with MS Excel on a regular basis but want to improve on your current skills?

 

This Level Two Programme will allow you to further explore the functionality of MS Excel. Create a deeper understanding of Excel Essentials, Formulas and Functions, Multiple worksheets and Charts - all ingredients for an easier office life.

 


Enhancing Your Environment
Cork: a Healthy City in a Changing Climate?
Public Seminar & Discussion
 

Interactive in nature; designed to present the science and stimulate discussion on key public health considerations of the climate crisis.

 

The first of it's kind in Cork City, with a combination of presentations by experts and practitioners in Public Health and the Environment,  this seminar is designed to

  • inform the public of the key public health issues related to climate change
  • provide the opportunity for the public to engage in a discussion on the public health impact of climate change
  • determine the key public health issues for action in Cork City in the context of a changing climate

JCI Cork Friendly Business Award
 

The JCI Cork Friendly Business Awards in association with the Clayton Silver Springs Hotel, the Evening Echo and the Cork Chamber of Commerce were held on 23rd of August 2019. The awards serve to recognise businesses that provide outstanding customer service for their customers and their community and who provide quality services at an exceptional standard.

 

Winners Listing:


2019 Award Winners Include:

  • Nano Nagle Place – Best community Impact and overall Winner of Cork’s Friendliest Business 2019
  • Leanun Designs – Best Digital Experience
  • Alchemy School of Yoga – Best Customer Care
  • Wild Designs – Best Layout & Design
  • Organico Bantry – Best Eco-Friendliness
  • Scally’s SuperValu – Best in Disability Access
  • Table Top - Best for Age Friendliness
Recognising Your Success
Nominees for Cork Digital Marketing Awards 2019
 

Nominees for Cork Digital Marketing Awards have been announced.

 

These Awards are organised by Cork Chamber to recognise the remarkable achievements of companies using digital to enhance consumer experience in Cork. The theme for this year’s CDMAs is Digital Transformation and all category winners as well as the ‘Overall Digital Transformer’ for 2019 will be announced on the night!

 

Save the dates:

Stay tuned for semi-finalist announcement w/c 9th September. 

The Awards Night will be held on Friday, 11th October 2019 in Cork International Hotel.

 

#DigitalCork19


Informing You
Chambers Ireland Economic Survey 2020
 

You are invited to participate in this qualitative study which will capture both the expectations of the European business environment and the challenges it faces. 

 

This survey will ask a range of basic questions relating to business challenges, workforce development and sale expectations. As climate change and the associated risks are impacting the daily running of business, from supply chains to internal management, this year will feature one question related to your business taking actions in 2020 to transition to a low carbon economy.

 

The deadline for completion is the 30th September 2019.


Customs & Finance Workshop
 

11th September | 7.30am - 9.30am | AIB Bank, 66 South Mall

 

In partnership with BDO and supported by Cork Chamber, AIB are hosting a Brexit workshop in Cork for businesses who are trading directly with the UK or using the UK as a land-bridge.

 

With key speakers from AIB and BDO, this session will provide practical advice for businesses to help them get Brexit-ready


Connecting You
All Aboard! Lunch on Board Brittany Ferries Pont Aven
 

Sat 14th Sept | 12.00pm – 3.00pm | Ringaskiddy Port

 

Cork Chamber is delighted to announce our annual luncheon aboard the Brittany Ferries flagship vessel the “Pont-Aven” in association with the France Ireland Chamber of Commerce.

 

This sought after event will be great opportunity to explore the amazing facilities on board this luxury ferry, all whilst enjoying a lovely afternoon in Cork Harbour.


September Business Breakfast with Alan Fox, GM of FREE NOW
 

Tues 17th Sept | 7.30am – 9.00am | Clayton Hotel Cork City

 

Alan was recently appointed to the role of General Manager of FREE NOW (formerly mytaxi).

 

Alan has led the business through a period of rapid growth with enterprise and corporate customer acquisition a key pillar of the growth strategy. Prior to joining FREE NOW Alan held various senior management positions in AA Ireland, Telefonica O2 Ireland and many more.


Supporting You
Funding to Empower European Innovation
 

The European funded European Innovation Council (EIC) Accelerator is designed for small and medium-sized enterprises (SMEs) with radically new ideas underpinned by a business plan to roll out marketable innovation solutions and with ambitions to scale up. It targets for-profit SMEs only, including young companies and start-ups, from any sector.

 

This pdf EIC brochure provides details of the EIC Accelerator Pilot which is replacing the existing Phase 2 SME Instrument.  The first cut-off date for this call is 9 October 2019.


Overview of Government Supports for your Business
 

The Department of Business, Enterprise and Innovation has produced a report to provide an overview of government supports for indigenous business to develop and build capacity in enterprises across Ireland.  In addition to supports for start-ups and developing businesses, the report sets out supports that incentivise research, development and innovation, supports for regional businesses and supports that address informational, technical and skills gaps in SME businesses.

 

Brexit is recognised as a significant issue for all firms, and to this end, the report highlights the networks, structures and supports that have been put in place for indigenous local businesses in identifying key risk areas and in facilitating the practical actions to be taken in response to the UK's exit from the EU.


Promoting You
Member News