Personal Productivity using MS Outlook

Course Date: 14^th January

Member Rate: €140.00

Would you like to have an EMPTY INBOX at the end of each day?!

Would you like to have an organised system that will help you work more effectively on a daily basis

Then this course is for you! It will provide you with a totally practical and workable solution to managing your workload and time more effectively.

The emphasis of the day is the practical application of the 'Time Management Best Practice' theory using MS Outlook as the tool. This course has been designed to provide you with the knowledge, skills and competencies to effectively use Outlook as your organisational tool.

Following this course participants will:

• Be aware of Time Management theory (Best Practice)
• Be familiar with MS Outlook Shortcut Keys
• Be able to use timesaving everyday functionality in MS Outlook
• Have customised Outlook to make it work more effectively as a time management tool
• Know how to create tasks in order to prioritise and manage workload
• Know how to create tasks directly from email as an effective method of deferring less urgent work
• Have the ability to use the calendar and tasks to manage working days realistically
• Able to collaborate with other users through meeting invitations, sharing calendars etc.

This course is ideal for anyone who feels that there aren’t enough hours in the day and who is overwhelmed by their workload. This course is only €140.00 for Chamber members so don’t delay, BOOK TODAY!

Effective Presentation Skills

Course Date: 27^th January

Member Rate: €130.00

This course will help the participant understand presentation techniques and how to effectively use various “Spices” to enhance their presentation. A practical hands-on approach is taken, allowing participants to practice and deliver their presentations a number of times throughout the day. One of these sessions is recorded and feedback will be offered.

The main objectives are:

• Understand the importance of knowing your audience
• Plan an effective presentation
• Overcome Nerves
• Beginning and ending a presentation successfully
• Be familiar with a strong presentation structure
• Getting the audience’s attention and keeping it
• Establishing the audience's attention and keeping it
• Properly using your eyes, hands, voice and stance
• Handling Q & A

Who should attend?

This course is ideal for anyone who would like to gain confidence when designing and delivering a presentation and would like to learn a process that can be applied for all future presentations.

Participants should come to the course with a Presentation topic in mind. When choosing your topic, bear in mind that initially you will build your presentation around your chosen topic and deliver it at the end of the day. Therefore, it should be a topic that you are familiar with and one that you would be comfortable speaking on. It can, but does not have to be work related.

Following this course, participants will know how to structure a presentation to gain maximum effect and impact, control their nerves and convey a professional image through the presentation.

E-Mail & Business Writing Course

Course Date: 29^th January

Member Rate: €140.00

This course is designed to give the participants an understanding of the importance of written communication in delivering the core message of their organisation and its brand. Specifically, it will present the techniques to create e-mails and documents with a clear, logical structure to organise their ideas and key points. It will have a practical focus with the participants creating and completing the exercises which demonstrate the salient points of grammar etc.

Following this course, you will:

• Understand the importance of active management of the written communication process as an essential skill in getting the information from others, setting clear direction, building trust and creating and maintaining customer relationships
• Understand that writing clearly is a professional business skill
• Have a logical structure to create effective e-mails
• Realise that the content and tone of their emails can influence the reactions of the readers
• Know how to properly structure e-mails
• Avoid common grammar and punctuation errors
• Practice the techniques and tips to create professional emails and create an action plan to apply them
• Recognise that professional writing is a career skill which enhances employability

This course will include:

• Writing to represent your brand
• Back to basics
• Choosing your words carefully
• Special kinds of business writing
• Good business style
• E-Mail as a communication tool
• Internal e-mail
• Writing for a global audience

This one day course is ideal for those people who are responsible for communicating in writing with internal and/or external customers or clients so BOOK NOW!