2FA sends a verification code to the email registered to one named user. If a colleague uses your details, the code comes to you, and repeated failed attempts lock the account for both of you. You can add a colleague as an individual representative with their own login.
Codes expire: The code expires after 2 minutes. If the time has expired request a new one rather than reusing an old code.
Make sure the email we hold for you is current.
Corporate firewalls can block automated emails; your IT team may need to allow our domain.
The code isn't working:
Request a fresh code and enter it without spaces. It might have timed out
If it still fails, try a different browser or clear your cache.
Ensure no one else is logged in under your email
Your account is locked:
Contact info@corkchamber.ie and we'll reset your password and reissue your details. This takes time to process, so it's worth making sure everyone who needs access has their own login
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