E-Mail & Business Writing Course

Course Date: 25^th March

Member Rate: €140.00

This course is designed to give the participants an understanding of the importance of written communication in delivering the core message of their organisation and its brand. Specifically, it will present the techniques to create e-mails and documents with a clear, logical structure to organise their ideas and key points. It will have a practical focus with the participants creating and completing the exercises which demonstrate the salient points of grammar etc.

Following this course, you will:

• Understand the importance of active management of the written communication process as an essential skill in getting the information from others, setting clear direction, building trust and creating and maintaining customer relationships
• Understand that writing clearly is a professional business skill
• Have a logical structure to create effective e-mails
• Realise that the content and tone of their emails can influence the reactions of the readers
• Know how to properly structure e-mails
• Avoid common grammar and punctuation errors
• Practice the techniques and tips to create professional emails and create an action plan to apply them
• Recognise that professional writing is a career skill which enhances employability

This course will include:

• Writing to represent your brand
• Back to basics
• Choosing your words carefully
• Special kinds of business writing
• Good business style
• E-Mail as a communication tool
• Internal e-mail
• Writing for a global audience

This one day course is ideal for those people who are responsible for communicating in writing with internal and/or external customers or clients so BOOK NOW!

Introduction to Technical Writing

Course Date: 26^th March 

Member Rate: €150.00

Great technical writing can make a poor product usable - poor technical writing can make a great product useless. Our Introduction to Technical Writing Course is designed to help you become that great technical writer!

This one day course aims to ensure that participants can make their technical documentation accurate, brief, clear, complete and, above all, useful. The emphasis is on writing to impart complex technical information to a specific target audience. Participants should be committed to delivering reports, manuals and routine communications that are accurate, concise, clear and focussed on the needs of the target audience.

The course will include:

• How to structure reports
• Basic sentence rules
• Technical writing for software
• Working with words
• Brushing up on grammar and punctuation

This new one-day course will be running on the 26^th March next and is only €150.00 for Chamber members - BOOK NOW!